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What to Expect

Upon receipt of a Cares referral, a case manager will review the information you provided, gather additional information, and determine the best strategy for follow-up. Individuals who make a referral may be contacted. Depending on the circumstances, the referrer may not receive specific information about how CARE plans to respond to their referral.

Examples of possible responses:

  • A case manager may circle back around to the referral source and provide suggestions and ways to respond to the concerning behavior or to gather further information.
  • A case manager may reach out to the student of concern directly to provide support resources and targeted interventions.
  • A case manager may schedule an in-person meeting with the student of concern.
  • If the situation requires imminent action, such as situations where the individual is an immediate threat of harming self or others, CARE may coordinate with Campus Police Services to assist in the response, or interim action may be taken by the College; or the Behavioral Intervention Team (BIT) may be activated for case review and follow-up.

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